Privacy Policy
Last Updated: February 23, 2026
Information We Collect
Account Information:
- Email address
- Authentication data
Content Data:
- Story content you create (Cards, Events, Timelines, Chapters, Notes)
Usage Data:
- Interactions with the service
Payment Data:
Payments are processed securely by Paddle. We do not store full payment details on our servers.
How We Use Information
We use data to:
- Provide and maintain the service
- Maintain system security and prevent abuse
- Improve functionality and user experience
- Process payments via Paddle
Data Storage & Security
Data is stored securely using industry-standard database protections. We take all reasonable administrative and technical measures to protect your creative works from unauthorized access.
Image Uploads and Public Access
Story Graph allows users to upload or generate images associated with story content and cards.
These images may be stored using third-party infrastructure and may be accessible via publicly accessible URLs. Anyone with the direct URL may be able to view the image.
Users should avoid uploading confidential, sensitive, or proprietary images they do not wish to be public. Story Graph does not guarantee private access to uploaded images unless explicitly stated otherwise.
Data Sharing & Retention
We do not sell your personal data. We share data only with essential providers such as Paddle (payment processing) and core cloud hosting providers.
We retain data while your account is active. You may request account and data deletion at any time via the user account dashboard.
Your Rights & Contact
You may request access to, correction of, or deletion of your personal data at any time.
Contact Support: support@storygraph.org